| Business Development |
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Proposal and Research Specialist
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Washington DC
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Supports the client development and retention initiatives of the firm and individual practice groups. Facilitates business development activities for all practices through the planning and coordination of a variety of business development activities. Works closely with the Business Development managers to create tools and processes that help attorneys and the firm further leverage business development opportunities, including through the Key Client and Client Feedback initiatives.
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Competitive Intelligence Research Analyst
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Dayton Region
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Conducts all manner of competitive intelligence research and analysis activities.
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Business Development Manager, Requisition #811215
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New York
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The Business Development Manager is responsible for developing and implementing many of the strategic business development initiatives for the firm and individual practice groups. This position overseas all business/client development activities for the New York office, acting as the sole representative of the Business Development department in that office and reporting to the Washington-based Business Development group. The position requires independent thinking, mature professional judgment, significant experience and a self-starting approach in order to manage and execute on the firm’s business development goals.
Assists with proactively supporting client service by actively participating in the firm's Service Excellence initiative. Ensures that staff members are providing quality service to internal members/departments of the firm as well as external clients and vendors by displaying professionalism via electronic and print correspondence, over the telephone and in-person and by encouraging an atmosphere that rewards a "can do" attitude.
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Business Development Manager
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Boston
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The Business Development Manager works with the Director of Business Development in the strategic development and daily implementation of marketing initiatives. Significant time will be spent building business for the Intellectual Property and other Departments.
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| Finance and Accounting |
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Senior Financial Analyst
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Dayton Region
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Provides financial analysis and consulting advice; supports the research, strategic planning and client development initiatives of the Firm and individual departments and practice groups.
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Payroll Manager
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Dayton Region
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Manages the Firm’s Payroll activities including completion of all payrolls, payment and filing of associated taxes and preparation of all special reports.
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Internal Audit Manager
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Dayton Region
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Responsible for carrying out a comprehensive program of internal audit and monitoring the organization’s compliance with its policies and procedures worldwide.
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Client Financial Data Manager
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Dayton Region
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Maintains the integrity of client financial data including, but not limited to, the firm’s client and matter non-standard rates for both time and costs. Ensures compliance with Outside Counsel Guidelines and negotiated deals by reviewing and maintaining all client and matter level exception rates. Coordinates the process of getting firm’s rates to e-billing staff for submission to e-billing vendors. Manages the review of new clients and matters.
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Client Budget Specialist
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Boston
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Responsible for the development and monitoring of legal matter budgets and estimates in collaboration with Partners.
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Client Account Specialist
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Dayton Region
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Responsible for all aspects of billing and collections processes for assigned clients and/or billing attorneys.
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Accounting Manager
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Dayton Region
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Has overall responsibility for the Firm’s accounting including the maintenance of a complete and accurate general ledger, fixed assets, and managerial reports and financial statements.
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| Human Resources |
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Leave Administrator
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Dayton Region
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Under the direction of the Managing Director of Human Resources, serves as the administrator of all leave of absence programs, including short-term disability, long-term disability, workers compensation, and family medical leave for attorneys and staff.
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HRIS Administrator
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Boston
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Responsible for the maintenance, and daily administration of computerized and manual records for human resources information systems (HRIS).
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Benefits Coordinator
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Dayton Region
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Under limited supervision, performs complex clerical duties following established procedures and in accordance with applicable legislation in firm-wide employee benefit programs including, but not limited to: health, disability and life insurance, workers compensation, employee assistance, pre-tax programs, leaves of absence, Sabbaticals and other plans as required.
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| Information Services |
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WilmerHale Discovery Solutions IS Operations Engineer
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Boston
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Overall responsibility for the day to day monitoring, troubleshooting and incident management of the WilmerHale Discovery Solutions (WHDS) technology environments (Production, QA/Development and Test). Works closely with WH IS Technology Services teams to leverage IS monitoring capabilities, collaboration and cooperation on incident resolution and activities related to optimization of WHDS technology infrastructure and facilities.
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WilmerHale Discovery Solutions IS Manager
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Boston
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Overall responsibility for the day to day activities of the WilmerHale Discovery Solutions (WHDS) IS Technology Group dedicated to supporting the operations of WHDS. Responsible for the management and coordination of technology services to meet or exceed service level expectations and achieving highest level of internal client satisfaction.
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Technical Writer
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Dayton Region
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The responsibilities of a technical writer include documenting the full range of IS procedural and operational materials and activities, ensuring the accuracy, consistency, and readability of all documents. Functions include: writing, copyediting, proofreading, conducting research, illustrating, and publishing.
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Support Site Specialist, Requisition #811209
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Palo Alto
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Under the supervision of the Deskside Support Manager and Office Administrator, the Support Site Specialist provides high-caliber, onsite application and technical support to local office lawyers and staff to resolve PC software, PC hardware, personal data assistant, telephony, multimedia, printing, and connectivity problems. Configures and installs new or replacement PC’s, personal data assistants, printers, videoconference units, telephone systems, other technology tools. Provides as-needed after-hours network, computer operations, and telephony support as directed by IS Infrastructure group. Supports meeting-related data connectivity, including setup and support of video and telephone conferences, and multimedia projectors both on- and off-site.
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Support Incident Coordinator
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Dayton Region
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Under the direct management of the IS Service Desk Manager, the Incident Coordinator will ensure adherence to ITIL best practices for Incident Management in his/her evaluation of Incident assignments to ensure high quality information capture and process management.
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Support Analysis and Reporting Coordinator
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Dayton Region
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Under the direct management of the IS Service Desk Manager, the Analysis and Reporting Coordinator performs analysis of the service management and telephone queuing system (currently Cisco’s IP Contact Center Express) of the Information Services (IS) department in order to identify and comprehensively report on trends in IS Incidents & Service Requests under the department’s ITIL-based Incident Management process and on support-related call activity.
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Storage Engineer
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Dayton Region
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Responsible for the design, implementation, management, and engineering support of WilmerHale’s storage (including backups) infrastructure. Focuses on optimizing stability, availability, reliability, and performance. Monitors and controls storage processes, and implements system security to provide stable and secure systems platforms. Assists with the implementation of new or additional storage technology to improve infrastructure service, both locally and remotely. Assists with resource and workload management and capacity planning. Effectively manages storage equipment life-cycles, providing input into budget preparation.
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Software Engineering Manager
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Boston
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Provides leadership, direction and oversight in developing and maintaining the firm’s business applications. Works closely with firm departments and their respective Business Relationship Managers to analyze requirements.
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Research Services Manager
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Boston, Washington DC, New York
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Responsible for the strategic and tactical development and management of research services in the Firm’s global offices. Manages a global team of 15 research staff. Oversees all aspects of research service, outreach and training.
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Records Coordinator
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Dayton Region
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Under the direction of the Records Supervisor, coordinates records projects and processes. Supervises staff and records operations in Records Supervisor’s absence.
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Quality Assurance Lead
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Boston
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The Quality Assurance (QA) Lead will contribute and direct all activities of testing and quality assurance within Information Services.
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IS Financial Operations Manager
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Dayton Region
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Provides leadership and direction to a team responsible for the financial management of the IS organization as it pertains to procurement, asset management, and accounts payable.
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IS Communications Manager
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Washington DC
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Raise and improve the profile of the Information Services (IS) organization and its programs & projects by leading the development and implementation of a global internal and external communications strategy. Build and maintain a strong team spirit within the IS organization. Educate and inform internal and external audiences on a regular basis, carefully considering the impact of projects on certain audiences. Work closely with the Marketing Department on communications materials and vehicles. Prepare meaningful and timely communications, including quality presentations for use by the CIO and his leadership team. Recommend appropriate communications media, dependent on messaging and target groups. Put in place feedback channel so communications methods can be monitored and adapted as required.
Assist with proactively supporting client service by actively participating in the firm's Service Excellence initiative. Promote an internal culture of excellence by delivering communications programs that help guide staff in providing quality service to internal members/departments of the firm as well as to external clients and vendors. Put in place campaigns to promote outstanding customer service whether delivered via electronic and print correspondence, over the telephone or in-person, by implementing a culture that rewards a "can do" attitude.
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Enterprise Content Services Manager
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Dayton Region
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Manages the enterprise content services staff and oversees the development and management of the non-technical architecture and content of the firm’s intranet and portal systems, client extranet, internal contact management infrastructure and other related enterprise content and search systems.
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Business Relationship Manager
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Dayton Region
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Responsible for establishing, managing, and maintaining strategic relationships with internal customers in one or more firm departments. Perform as liaisons between IS and the end-users of these firm departments to define and establish service and support requirements.
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| Legal Talent |
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Talent Training and Development Coordinator
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Boston
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In alignment with the overall competency-based talent management program, coordinates lawyer training and development programs and initiatives for attorneys in Boston and Waltham and generally as assigned in firm-wide projects and programs.
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Talent Recruitment Manager, Requisition #811252
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Washington DC, New York
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Manager-level professional who will oversee the excellent and consistent delivery of lateral hiring across offices.
The Lateral Recruitment Manager will assist the Recruitment Director in the development of the firm's strategic goals, objectives and initiatives with respect to lateral hiring.
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Talent Personnel & Recruitment Coordinator, Requisition #811254
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Palo Alto
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Coordinator-level professional who will focus on the excellent and consistent delivery of the legal personnel and recruitment related functions in the West Coast offices including, but not limited to, all aspects of attorney recruiting and hiring, the summer associate program, attorney arrivals/departures, integration, retention, evaluation, compensation and promotion.
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CLE and Bar Administration Coordinator
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Dayton Region
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Manages CLE reporting and accreditation for WilmerHale offices located in the US and CPD reporting for UK offices.
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| Litigation Support |
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Litigation Support Manager
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Washington DC
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The Litigation Support Manager is responsible for leading an office-based team of professionals in providing support to the firm's controversy practices (i.e., Litigation, Antitrust, Securities) and for contributing to the management of the firm-wide Litigation Services function.
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| Marketing |
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Senior Marketing Content Specialist
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Dayton Region
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Has primary responsibility for the quality of all practice, office and firm descriptions, attorney biographies and representative experience content.
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| New Business |
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Conflicts Specialist
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Washington DC
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| Operations |
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Operations Assistant - Reception, Requisition #811149
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New York
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Responsible for the general upkeep of New York office improvements and work closely with the facilities and administrative teams to meet the needs of New York office personnel. Liaises with various vendors.
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Administrative Assistant
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Boston
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Provides general administrative support to the Operations Manager, Business Continuity Manager and Operations Department.
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| Practice Management |
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Practice Manager - Requisition # 811167
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Washington DC
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Manage assignment and related professional development process for DC, Palo Alto and Los Angeles Securities Litigation and Enforcement group; provide administrative and operational support to Practice Group leaders based in the DC, Palo Alto and Los Angeles offices; coordinates Department level projects as assigned by Securities Department Director.
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Discovery Attorney Manager
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Dayton Region
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The Discovery Attorney Manager is responsible for leading an office-based team of Discovery Attorneys and for contributing to the management of the firm-wide Practice Management function.
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| Records Management |
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Records Specialist
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Boston
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Responsible for directly supporting assigned practice group(s) and daily coordination with practice group secretaries, lawyers, paralegals, and members of the Records Management Department.
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